Federal law prohibits the sale of lottery tickets outside of the state's boundaries. Geo-Location technologies are used to determine your location. Only Wi-Fi enabled devices and mobile devices with GPS enabled will return accurate results.

Yes, Mastercard and Visa are accepted as well as checking accounts. After signing in, select My Account → My Wallet → Deposit Funds. Select funding method of "Use New Card" for credit cards and "Use New Checking account" for checks and proceed with entering required card information or the checking account information and the amount you wish to deposit. Click the checkbox "Save this account for future use" if the account will be used for future purchases. Enter deposit amount and accept the Terms of Service to proceed.

The Lottery uses a vendor in Las Vegas and some credit card companies may think it is a fraudulent charge. If you have tried twice and the card continues to decline, please use the other funding method under "Select Funding Method" called "Use a new checking account". The funds will be deducted from your checking account. The entry on your checking account statement will read NDLVegas.

To extend an existing online play (must have at least 1 draw left and have the correct amount of funds in your wallet) go to My Account → My History → Purchase History and make sure to set the date on the calendar to before the date of the very first purchase, click go. Click on the correct purchase, click on the extend button, enter the number of draws, click confirm extension. Note: If you are extending more than one online play, you will need to complete these steps for every online play you wish to extend.

If the number shown for "remaining" draws is one (1), your Pick & Click online play is active for the current draw and also has a draw remaining for the date i ndicated by the end date. If "remaining" draws says zero, and the end date is the next draw, you can be assured you are in the draw for the end date, even though it shows a zero. Extensions are available only if at least one draw remains and there is a button that reads "extend".

No. You must be a registered member of the Players Club with a current North Dakota mailing address AND be physically located within the borders of North Dakota to fund your wallet or purchase Lottery online plays.

A North Dakota Lottery Pick & Click online play is an easy way to stay in the game and never miss a draw. You can purchase all North Dakota Lottery games over the Internet with an online play from any computer or mobile device. Players can purchase plays for each game from one draw up to a full year. As a registered member, players can manage their accounts, check their winnings and even create Group/Pool plays.

Pick your numbers and select the number of draws for your purchase. You can play the same numbers for up to a full year. Lottery games purchased will start on the next available draw. (Online plays must be purchased before the cutoff time on the night the drawing occurs.) Each morning, the plays for the previous night's drawing are checked and winners are identified. This information is kept up-to-date in your account.

Yes. A player can use a mobile device to purchase Pick & Click online plays through the North Dakota Lottery Players Club mobile app. To download the mobile app, click here.

The following games can be purchased with a North Dakota Lottery Pick & Click online play:

• Powerball®
• Mega Millions®
• Lotto America®
• Lucky for Life®
• 2by2®

You can set your own weekly wagering limit to any amount of $200 or less. To do so, go to My Account → My Profile → Wager Limits → ($10, $20, $30, $40, $50, $60, $70, $80, $90, $100, $110, $120, $130, $140, $150, $160, $170, $180, $190, $200). Your weekly limit applies only to the total of active online play purchases made during a week at one time. In other words, the limit includes only the draws you have paid for in the current week as opposed to the cost of an online play. Weeks begin on Sunday at midnight.

The purpose of a spending limit is to provide fun and entertainment but at a modest risk to your discretionary spending budget.

Players have a Deposit account and Winning account which, when added together, determine the total amount in the wallet. Purchases made will be deducted from the Deposit account first and then from the winning account if needed.

Winnings under $600 will automatically be placed in your winnings account. You can use these funds to extend your online play (up to 1 year), purchase more lottery games, request a check for the balance of the winning account to be mailed to you, or deposit the funds in your bank account via ACH. If you win $600 or more, you will receive an email and a message in My Messages. You will also receive a call from a North Dakota Lottery representative. The notification will provide instructions for you to file a Prize Claim Form. (State law requires you to complete and sign this form for us to process your claim).

Lottery game(s) draw numbers can be edited in the cart up until you confirm the purchase. Once your Lottery game(s) have been purchased, the numbers selected cannot be changed. Draw numbers selected and Quick Pick numbers will be the same throughout the duration of the online play.

No. Online plays cannot be canceled or refunded.

No. Online plays cannot be canceled by players after they are purchased.

There could be several reasons you are unable to withdraw funds such as: incorrect information entered, withdrawal amount exceeds balance, or an inactive account. Please contact Player Support at (701) 328-1574 or Toll Free at 1-877-635-6886 between 8AM and 5PM CT Monday through Friday to determine the reason.

These are usually processed within 10–14 business days and mailed to the address you have registered with the North Dakota Lottery Players Club.

Funds placed in the Deposit account cannot be refunded, pursuant to the Anti-Money Laundering (AML) regulations. The policy is intended to prevent that behavior or any other illegal activity.

The receipt is emailed to you and recorded in your account. You can find it in both the email account you provide and the Messages section of the Players Club.

Currently, you may not opt out of emails. Transaction email notifications provide Players with important information about their Player account transactions.

Yes. You can access your account, fund your wallet, save items in your cart and make purchases 24 hours a day.

Yes. The Pick & Click service is another option for you to play Lottery games; it is not a replacement for retailers.

Following every draw, you will receive an email confirmation that your wager was placed, and for which draw you are entered.

Occasionally emails are blocked by your server or something occurred within the transmission, making the e-mail undeliverable. If you don't receive the confirmation email, sign in to your account using your credentials. Select My Account → My History → Purchase History → enter today's date in the From and To search field boxes to display the status of all your current online plays.

When you win, you will receive an email notifying you that you have won. For security purposes, we will not state the winning amount in the email. The amount will be shown in your account under My Messages.

Winnings under $600 will automatically be placed in your winning account. For prizes of $600 or more, you must submit a Prize Claim Form to the Lottery within 180 days of the draw.

If you receive winnings of less than $600, the winnings will automatically be placed in your winnings account. You then have the option of using your winnings to purchase new Pick & Click online plays, request a check, or transfer the winnings into your checking account via ACH.

To request a check for winnings: After signing in, go to My Account → My Wallet → Withdraw Winnings and select "Request a Check" from the [Select Withdrawal Type] drop-down. Enter a withdrawal amount → click [Withdraw Funds].

To request deposit to ACH/checking account for winnings:After signing in, select My Account → My Wallet → Withdraw Winnings and select "Checking" from the [Select Withdrawal Type] drop-down. Enter a withdrawal amount → [Withdraw Funds].

To redeem winnings of $600 or greater, you will receive an email and a phone call regarding your winnings with instructions on how to proceed.

You will be notified of any game changes. You will receive a refund credited to your Wagering account for the remaining drawings that occur after the change.

No. Your Lottery account will not be charged a fee for withdrawals or deposits. However, it is your responsibility to understand the payment method may have associated fees related to funding. Please refer the Terms of Service payment disclosure for more information.

The North Dakota Lottery's first priority is to ensure the security and integrity of all games. The Lottery has very stringent testing standards in place and applies these testing standards to all games it releases. The Lottery continually reviews and updates its testing standards as needed.

Yes. all transactions are completely confidential. You can view a history of your transactions by going to My Account → My History → Wallet History.

The North Dakota Lottery is strongly committed to maintaining the privacy of personal information gathered from the use of any of its websites. Visit https://www.lottery.nd.gov/privacy to view the privacy policy.

To contact the North Dakota Lottery with questions, submit a help/feedback form at https://club.lottery.nd.gov/helpform or call (701) 328-1574 or Toll Free at 1-877-635-6886 between 8AM and 5PM CT Monday through Friday. After hours and on weekends call 1-800-201-0108.

The odds of winning are based on the actual game(s) you play. Visit https://www.lottery.nd.gov/games for all game information and odds.

With My Groups, the Group manager creates an online play to manage Lottery game pools on-line with friends, family and/or co-workers. Members cannot be added or deleted from these groups once the purchase is made for the length of the online play.

Identify the Lottery Pick & Click online play as a "Group" in the Pick & Click section and the system will allow you to select an existing group or create a new group from the drop down menu. You can also create Groups and make Group purchases from My Account → My Profile → My Groups.

Yes. You can be in as many groups as you want at one time, in addition to your own individual online play(s).

As a Group Manager, you can:

• Create Groups;
• Add or Delete Members;
• Copy Groups to create new Groups;
• Delete Groups;
• Track all transactions, including wagers and winnings;
• Resend the group invitation e-mail; and
• Maintain group players email addresses.

Note: Once a purchase has been made for a Group, group members cannot be added, deleted or changed in any way.

No. Once the Group online play is purchased, individuals within the Group cannot be changed.

If your group wins $600 or more, please be advised that all members of your group are required to complete a Prize Claim Form to claim winnings. Therefore, all members of a group must be eligible to play the North Dakota Lottery. As a group manager, you must attest that each member of the group(s) you manage is eligible to play the North Dakota Lottery

If your group wins less than $600, the winnings will automatically be placed in the group manager's winning account. The group manager will have an option of how to withdraw and distribute the winnings.

The ND Lottery Players Club Official Mobile App is available for iOS and Android mobile devices. From your mobile device:

iOS Users: Available on the App Store® HERE

Android Users: Our app is now available on Google Play HERE.

The North Dakota Lottery Players Club Mobile App is designed to enhance your Players Club experience. Once you are registered, you will have full access to your account that includes such features as:

• Purchase any ND Lottery game with Pick & Click online play.
• Scan your lottery tickets to check for winners.
• Scan your lottery tickets to enter them in drawings and collect points. You no longer have to manually enter the 25 digit code! (For tickets purchased on or after May 14, 2018)
• Shop the Points for Prizes™ storefront.
• Use your points to enter Points for Drawings™.
• Easily find a lottery retailer near you.

The app is free to download, and is available on iTunes for iPhone users and North Dakota Lottery website for Android phone users. For more details or to download the app, visit www.lottery.nd.gov/mobile-app/.

If you have forgotten your password or username, click on "Forgot your password?" on the Sign In page. You can reset your password by having a reset link emailed to you.

For technical support, submit the details of your issue in writing by using the Help Form on the North Dakota Lottery Players Club website, or call the Customer Services line at 1-800-201-0108.

The CHECK function will tell you whether your ticket is a winner by scanning the barcode of your ticket(s). The REWARDS function allows anyone with a North Dakota Lottery Players Club account to scan tickets (for tickets purchased on or after May 14, 2018) with their phone to enter them into their account and earn points. You no longer have to manually enter the 25 digit code!

NOTE: Players can still manually enter the 25 digit webcode.

The ePlayslip function allows players to create and save electronic playslips on their phones for all of the North Dakota Lottery's games that are sold through the Lottery terminals. The ePlayslips include barcodes, and players must take their phones to a retailer and have the ePlayslip barcode scanned at a Lottery terminal in order to purchase a ticket.

NOTE: Saved ePlayslips are saved to the device's internal storage, not to a player's registered account.

There is no limit. It depends on how much storage space you have on your phone/device.

It is possible your font size is set too large. Check your device's "Screen Zoom and font" settings. You can find this under Settings → Display.

No. Players must still take winning tickets to Lottery retailers. If a prize is valued at $600 or more, a player must complete a prize claim form and claim it at the North Dakota Lottery office.

Any person meeting the following requirements is eligible to open an account:

• Must be 18 years of age or older; and
• Must be a resident of the United States.

All members of North Dakota Lottery Players Club are automatically enrolled in Points for Prizes®. If you are not already a member, you can register now.

You can view a full list of eligible games here.

Once logged in, go to the Enter Tickets (under the Rewards tab) page and refer to the diagrams and instructions on the page for how to enter tickets.

The ticket's Players Club Entry Code is a 25 alpha–numeric field printed on the front of the ticket. It is made up of 5 fields, each with 5 characters (##### ##### ##### ##### #####).

There is no ticket entry limit; however, there is a Point Accumulation Cap of 750 points per calendar week. Once a player enters enough tickets to earn 750 points, entries will no longer receive points.

Prior to a ticket entry that your Point Accumulation is at 740 points for the week, if the next ticket entry puts you over the 750 point limit, you will receive the full point value of the ticket entry. Tickets may continue to be entered for any promotions, but points will not be earned. Entries will again receive points when the next calendar week begins. Weeks begin on Sundays at midnight.

Please try clearing your Points for Prizes Cart and Points for Prizes My Wish List before attempting to redeem your points. The system may have points tied up in these separate lists in anticipation of a store order.

After clearing these lists, please try redeeming your points again. If you are still having trouble submitting your prize purchase, please contact the Player Services Hotline at 1-800-201-0108 for further assistance.

If you have a ticket, check the ticket carefully to ensure you entered the correct numbers/letters from the ticket. Only consonant letters are used, never vowels (A, E, I, O, U). "0's" will always be "zeroes." Refer to the Rewards page for diagrams of where to find the ticket entry numbers. If you still cannot enter the ticket, use the Member Feedback form to report the issue and be sure to include all the ticket number information.

Any qualifying ticket can be entered only once. If the ticket has already been entered, an informational message to that effect will appear on the page.

Unless you have a need to retain the tickets (example: remaining draws or prize claim for winning ticket), you may dispose of the ticket after you have submitted it.

You have 180 days from the date of the draw. For multi-draw tickets, you have 180 days from the date of the first draw.

It is possible that emails are being blocked by a spam filter on your computer. Check your "spam" or "junk" folder in your email application. Emails sent by the Points for Prizes® store are also saved in the Message Center. To access the Message Center, go to "My Account" and then click the "Message Center" link in the menu.

Point values are based on the dollar value of the ticket and then assigned a random multiplier of 1, 2, 5 or 10. For example, a $10 ticket will earn a base 10 points, and then a random multiplier is assigned. The $10 ticket could earn 10, 20, 50 or 100 points. The actual number of points you've earned is revealed at the time you enter each ticket. It's almost like playing these tickets all over again, except every valid entry wins points!

Your current points balance is displayed in the Players Club dashboard in the upper right hand corner of the page, after you have logged in. You can also get details about your points by going to My Account → My History → Points History.

Click the Points for Prizes® tab to see currently available items. Click on an item to see additional information about it. To place an order, indicate the number of each item you would like to order and then click Add to Cart. You will have an opportunity to confirm the details of the order before the order is placed.

You can check the status of any items you have ordered by going to "My Account" and clicking the "Order History" link in the menu. This section will present you with a list of all the items you have ordered and the current status of each one. You can also call customer service at 1-800-201-0108.

Please contact customer service at 1-800-201-0108.

Please contact customer service at 1-800-201-0108.

Orders cannot be canceled after they have been entered. Be sure to check all the details carefully on the order confirmation page before submitting the order.

Orders cannot be returned after they have been entered. Be sure to check all the details carefully on the order confirmation page before submitting the order.

At this time points do not expire. The Lottery reserves the right to establish, change, modify or eliminate rules regarding the expiration of points at its discretion.

Defective items can be returned if reported within 30 days of receipt. To report a defective item, please call 1-800-201-0108.

Individual items may be removed from the Points For Prizes® store at any time. The Lottery may attempt to offer a similar item, but has no obligation to do so.

Points for Drawings™ is part of the Points for Prizes® program that is part of the North Dakota Lottery's North Dakota Lottery Players Club. Players can enter drawings by using some or all points received from submission of eligible tickets or Pick & Click online play purchases.

Please try clearing your Points for Prizes Cart and Points for Prizes My Wish List before attempting to redeem your points. The system may have points tied up in these separate lists in anticipation of a store order.

After clearing these lists, please try redeeming your points again. If you are still having trouble submitting your entries, please contact the Player Services Hotline at 1-800-201-0108 for further assistance.

The ticket's Players Club Entry Code is a 25 alpha–numeric field printed on the front of the ticket. It is made up of 5 fields, each with 5 characters (##### ##### ##### ##### #####).

No. In applying subdivision d of subsection 1 of North Dakota Century Code section 53–12.1–11 (Confidentiality of records), personal information on a winning player does not include an amount won or the player's city or state of residence. Subdivision d of subsection 1 of North Dakota Century Code section 53–12.1–11 does not apply to cash, merchandise, a subscription, gift certificate, or ticket that the lottery awards as a prize in a promotion.

Yes. Any person meeting the following requirements is eligible to win:

• Must be 18 years of age or older;
• Must be a resident of the United States and;
• Must be a registered member of the North Dakota Lottery Players Club.

The Points for Drawings program is void where prohibited by law.

Yes. Winning a Points for Drawings™ prize does not exclude you from future drawings or promotions.

Following login, you may submit entries by visiting the Points for Prizes® store and select the desired Points for Drawings™ promotion. You will then enter the number of entries desired, select "Update Quantity" followed by "Submit Entries".

It is your responsibility to ensure that the appropriate Points for Drawings™ promotion and number of entries are selected. Once the selected number of entries has been submitted, points from your North Dakota Lottery Player's Club Points for Prizes® account will be deducted.

You may submit as many entries as allowed by your North Dakota Lottery Players Club account balance, but you may win only once per Points for Drawings™ promotion.

Once an entry into the Points for Drawings™ promotion is submitted, it cannot be changed, canceled, or returned. Once an entry is submitted, points will not be refunded.

Prizes valued at $600, or more, are subject to federal and state taxes. Prize winners are responsible for any applicable taxes and will receive the appropriate tax forms. For further details regarding tax implications, please see the individual Points for Drawings promotion's Official Rules.

Active second chance promotions and information about eligible games can be found at the North Dakota Lottery Official Website (LOTTERY.ND.GOV). All current promotion information and rules can be found HERE.

The ticket's Players Club Entry Code is a 25 alpha–numeric field printed on the front of the ticket. It is made up of 5 fields, each with 5 characters (##### ##### ##### ##### #####).

Tickets will be accepted from any eligible game until the posted final entry deadline for that game. The drawing will include only eligible tickets that qualify for the specific promotion. All current promotion information and rules can be found HERE.

To contact winners, the North Dakota Lottery will use contact information players provided when they registered for a Players Club account.

No. In applying subdivision d of subsection 1 of North Dakota Century Code section 53–12.1–11 (Confidentiality of records), personal information on a winning player does not include an amount won or the player's city or state of residence. Subdivision d of subsection 1 of North Dakota Century Code section 53–12.1–11 does not apply to cash, merchandise, a subscription, gift certificate, or ticket that the lottery awards as a prize in a promotion.

In most cases, yes. However, if you are less than one-half mile from the border, you may be blocked from funding and checkout. Make sure that your computer meets the recommended system requirements.

• Wi-Fi card or dongle with Wi-fi enabled;
• Google Chrome browser
• Windows 7 or higher

You can also use the ND Lottery Players Club mobile app on a smart phone with GPS, click here.

If you have remote desktop software running on your device, you will not be able to access funding or complete checkout. You will need to quit these programs and ensure they are no longer running on your device.

The behavior of these programs vary, however you will first need to close all known remote desktop programs on your device.

• For PC, press Ctrl+Alt+Delete keys to access the Task Manager. From the Task Manager you can force individual programs to quit
• For Mac, press Command+Option+Escape keys to open the Activity Monitor (Finder -> Applications -> Utilities). From the Activity Monitor you can force individual programs to quit.

If the problem persists, you may be required to remove the programs completely.

To remove programs from the computer completely:

• For PC, open Control Panel -> Programs -> Uninstall and select/remove the program from the list.
• For Mac, locate the program in the Applications folder and drag to the trash.

If you have a proxy or VPN running on your device, you will not be able to fund/checkout. You will need to quit these programs and ensure they are no longer running on your device.

In most cases you will need to adjust your browser settings:

• For Internet Explorer: Tools -> Internet Options -> Connections -> LAN Settings -> Uncheck the box for Proxy Server.
  
  Help video
  
  
• For Chrome: Menu > Settings > and select "disable extension" in the "Proxy" section.
  
  Help video
  
  
• For Firefox: Select tools > Options > Advanced Network (tab) > Settings. In the Connection Settings window, ensure that the "No Proxy" option is selected. Then click on the OK button to apply the changes.
  
  Help video
  
  

The behavior of these processes may vary. In the case of a downloadable VPN, you will be required to shut down all running processes of such applications.

• For PC, press Ctrl+Alt+Delete keys to access the Task Manager. From the Task Manager you can force individual programs to quit.
• For Mac, press Command+Option+Escape keys to open the Activity Monitor (Finder -> Applications -> Utilities). From the Activity Monitor you can force individual programs to quit.

We have detected unusual activity from your IP address, and our proxy check can be sensitive to possible viruses infecting a user's computer. If you're certain you're not using a proxy but still failing this check, the issue could be related to viruses or malware on your device or any other device that shares your internet connection. We recommend checking your computer for possible viruses and/or malware (remove any that are present), and ensure you have an updated anti-virus program installed and running. Once you have removed the malware, it can take up to a few days for the update to take effect in our systems. For a list of Google's recommended anti-virus software, please visit https://www.google.com/safetycenter/everyone/cybercrime/devices/

Yes, you can. However, please be aware that from time to time, when using an internet connection provided by some larger businesses, their internet connection source may be associated with a location outside of the state.

To resolve this issue, you may need to try accessing the internet from another location/connection source. You can also use the ND Players Club Mobile app on a smart phone with GPS. To download the app, click here.

A public Wi-Fi network (e.g. coffee shop, hotel, etc. where a network is shared with many other people), especially those run by larger businesses, may be associated with a location outside of the state and prevent access to deposits/checkout. To resolve this issue, try accessing the internet from another location/connection source, preferably a private, password protected, un-shared, secure Wi-Fi connection such as your home or work network.

• For Windows 7/Vista, go the Start Menu > Control Panel > in the top-right of the Control Panel open the View drop-down menu > select Category > Network and Internet > Network and Sharing Center. If your device has a Wi-Fi adapter you will get an option to select "Change adapter settings" from the left column. If your device does not have a Wi-Fi adapter, this will likely not be present.
  
  Help video
  
  
• For Windows 8, from the Apps screen, swipe/scroll to the right and find the Windows System category > Control Panel > in the top-right of the Control Panel open the View drop-down menu > select Category > Network and Internet > Network and Sharing Center. If your device does not have a Wi-Fi adapter, this will likely not be present. If it does have a Wi-Fi adapter, you will get an option to select "Change adapter settings" from the left column. If your device does not have a Wi-Fi adapter, this will likely not be present.
  
  Help video
  
  
• For Windows 10, Right-click on the Windows Logo on the bottom left > Select "Network Connections" Right-click on "Wi-Fi" > select "Enable". If your device doesn't have Wi-Fi adapter, "Wi-Fi" will likely not be present.
  
  Help video
  
  

• For Mac, click the Wi-Fi icon in the menu bar > choose Turn Wi-Fi on > select a nearby Wi-Fi network from the list. If you don't see the Wi-Fi icon in the menu bar, from the Apple menu > choose System Preferences > click Network in the System Preferences window > select Wi-Fi in the list of available network connections > press Turn Wi-Fi on button.
  
  Help video
  
  
• For Windows 7/Vista, go the Start Menu > Control Panel > in the top right of the Control Panel open the View drop-down menu > select Category > Network and Internet > Network and Sharing Center. If your device has a Wi-Fi adapter you will get an option to select "Change adapter settings" from the left column. If your device does not have a Wi-Fi adapter, this will likely not be present. If it does have a Wi-Fi adapter, it will appear here, right click on your Wi-Fi adapter (will be called something like Wi-Fi or Wireless Network Connection) and select enable.
  
  Help video
  
  
• For Windows 8, from the Apps screen, swipe/scroll to the right and find the Windows System category > Control Panel > in the top right of the Control Panel open the View drop-down menu > select Category > Network and Internet > Network and Sharing Center. If your device does not have a Wi-Fi adapter, this will likely not be present. If it does have a Wi-Fi adapter, it will appear here, select "Change adapter settings" from the left column > right click on your Wi-Fi adapter (will be called something like Wi-Fi or Wireless Network Connection) and select enable.
  
  Help video
  
  
• For Windows 10, Right-click on the Windows Logo on the bottom left > Select "Network Connections" Right-click on "Wi-Fi" > select "Connect/Disconnect" > Select "Wi-Fi" > Switch to "On".
  
  Help video
  
  

If you believe that you are within the state borders and you are unable to pass Geo-Location or are being restricted from funding and checkout, there may be an issue with locating you via Wi-Fi. Check to make sure that you have your computer's Wi-Fi signal/capability enabled. If your computer is not equipped with Wi-Fi, you will not be able to pass Geo-Location or access funding and checkout.

You do not need to be connected to the internet via Wi-Fi but you must have Wi-Fi enabled on your device (and able to see available Wi-Fi networks). You can be connected to the internet via an ethernet cable and have Wi-Fi enabled at the same time.

In order to play, we need to locate you within state boundaries. Our location systems require Wi-Fi, GPS, or GSM signals to locate you. The more network signals you have within range of your device, the more accurately we can locate you.

Android and iOS phones (with mobile app) are supported.

Locating you from a mobile phone should not be more difficult than on a computer, as long as you have Location Services/GPS/Wi-Fi enabled on your phone.

You need to have Location Services on to enable GPS.

To turn on Location services:

• iOS device, go to Settings > Privacy > Location Services.
  
  Click Here for more info from Apple
  
  
• Android device, go to Settings > Location Services.
  
  Click Here for more info from Google
  
  

• iOS device, go to the Settings > Wi-Fi > make sure Wi-Fi is turned on
  
  Click Here for more info from Apple
  
  
• Android device, go to Settings > Wireless & Networks
  
  Click Here for more info from Google
  
  

No. In order to fund or checkout you must use a device with its original manufacturer settings.

There is a range of VPN programs, to turn yours off, open the application and click on Disconnect.

• Android: Help video
• iOS: Help video

• Open the iOS "Settings" menu;
• Select "Location Services" option;
• Make sure "Location Services" are ON and then select your browser;
• Choose the "While Using the App" option;
• Go Back to the Main iOS "Settings" menu and select "General" option;
• Scroll to the bottom of the list and select "Reset" option;
• Select "Reset Location & Privacy" option;
• Enter your passcode to verify security details if needed (optional);
• Confirm you want to "Reset Settings" when prompted.

• Click Windows/Start menu, and type "location";
• From list, click "Location Privacy Settings";
• Make sure "Location Service" is ON;
• There should be no "default location" selected, if so, this needs to be cleared;
• Under "Choose apps that can use your precise location" ensure your browser is turned ON if it appears in this list, if it is not in the list it may not use Microsoft Location Services.